LTD EDITION

Returns

RETURNS

If in the unlikely event that you are not completely satisfied with your purchase, please email hello@ltdedition.com stating your order ID Number what you want to exchange or return and why? We will send you a returns authorisation code by email. Please put the authorisation code on the returns/exchange form sent out with your order. We recommend you use a postal service that offers a tracked service as it’s your responsibility to get the parcel back to us.

Returns Address


Address: LTDEDITION Returns, Graphics House, Charnley Rd, Blackpool, Lancs FY1 4PE

The cost of returning is your responsibility and is therefore non-refundable, unless deemed necessary.

The cost incurred for redelivery to you the customer will be an additional charge the Ltdedition team will contact you to arrange payment. Please use Email hello@ltdedition.com to communicate with us regarding our issue, as we have robust systems in place to ensure 100% Customer Service Levels.

We also have Fully Manned LIVE support on the Web Site, (UK 8am-5pm) Monday to Friday. We are here to help!!

DISTANCE SELLING REGULATIONS

Under the United Kingdom’s Distance Selling Regulations you have the right to cancel your order for any item purchased from Ltdedition.com a full refund. Order cancellations must be made in writing, quoting your order number, within 7 days of delivery of your item(s), and can be sent by e-mail to hello@ltdedition.com or by post to the address on our Returns page. Once you have cancelled your order, the goods should be returned to the same address, in their original condition, within 14 days of receipt. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.